Quick®USA will collect, use, and disclose personal information in accordance with the declared Privacy and Security Policy.
Declaration of information collection
Events that may trigger data collection include:
If you use credit card or debit card for any of your purchases, whether online or call center, Quick®USA will collect your information and keep a history of your purchases. We use this data to process orders and make prompt shipping delivery.
If you decide to return merchandise and ask for an exchange or refund, Quick®USA will collect your name, address, product type, telephone, email address, and other information that identifies you. The reason behind such data collection is fraud prevention.
Customer Call Center
If a customer should call in to discuss a product related issue, delivery, billing, or customer service, you may expect to be asked for your name, phone number, email address, physical address, to help ascertain identity and better serve you.
As a customer, you have the option to register your personal information. This is a voluntary process and does not inhibit shopping or purchasing on QuickUSAstore.com.
Marketing Promotions (Coupons – Offers – Email Marketing)
As a customer, you have the option participate in coupons, offers, and email marketing campaign. We collect information to manage your submission and monitor the performance of our campaigns to ensure were offering what our customers expect. Quick®USA also leverages the email newsletter to stay in contact with customer with updates about the company, products, promotions, and all other product related topics.
Quick®USA will collect your name and email address and provide them to the approved email marketing vendor to process and administer campaigns.
Customers will have the option to opt out of an email newsletter if they decide they no longer wish to receive emails by selecting the “opt out” link included in all Quick®USA email based newsletters. Customers may also “opt out” by writing into Quick®USA.
Quick USA LLC
810 Oregon Avenue
Linthicum, MD 21090
Contests, Questions, or Survey
If you are asked a question or directed to register to participate in a contest, Quick®USA will collect personal information that enables us to manage your submission.
Summary of Collection
- Shopping, purchase, order, return, exchange, website registration or product information requests.
- Request warranty service
- Contact with customer service/call center
- Visit or register on sites related to Quick®USA or the Quick®Group.
- Open an account linked to a sweepstakes, contest, club, or other programs offered by Quick®USA or the Quick®Group affiliated websites.
- Fill out survey or online form fill
- Provide comments on Quick®USA or the Quick®Group affiliated websites
- Provide other contact information on Quick®USA or the Quick®Group affiliated websites
What information do we collect?
When ordering or registering on our site, data collected may include
- Purchase information
- Email address
- Phone number
- Credit card information – to process order only
- Shipping Information – to process order only
- Website activity
Declaration of use of collected information
Quick USA will use the information for the following purpose.
Marketing, Marketing Research and Personalization
- Personalize your web experience
- Administer contest, promotions, survey or other site features
- To send periodic newsletter emails
- Conduct marketing research that will allow Quick®USA to better understand customer needs (example would include site survey – form fills)
Website Design and Optimization
Improve our website -We work to continuously optimize the website and provide you offerings based on the information collected and the feedback voluntarily provided from you.
Customer Support and Care
Improve customer service -Information helps us to be more effective at responding to customer service requests and support issues.
Quick®USA in conjunction with payment/transaction vendors will process data between payment gateways and financial institutions.
*Your information will not be sold, exchanged, transferred, or given to any other company for any reason without your consent other than the express purpose of delivering the purchased product or service requested.*
*Emails you provide to place orders and to receive online confirmations, may be used to send information and updates pertaining to your order in addition to occasionally receiving company news, updates, related products or service information, etc.*
Coordinate shipping activity with the approved delivery providers such as UPS, FedEx, and other delivery companies.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order, enter, submit, or access your personal information.
Quick®USA has partnered with vendors that follow the latest PCI-DSS security standards. For more information please follow the link to PCI-DSS: https://www.pcisecuritystandards.org
All sensitive data is transmitted via Secure Socket Layer technology and then encrypted into our servers – payment gateway provider database, only to be accessible by authorized access systems that are required to keep data confidential.
*After a transaction, your private information (credit card numbers) will not be stored on our servers.*
*Phishing attacks – Quick®USA and Quick®Group will not send emails requesting account information, passwords, login name, or financial information tied to credit cards, financial accounts or other financial instruments.*
Third Party Links, Data, and Content Serving
Quick®USA may use links to websites or business partners, vendors, and advertisers, content served by third parties. Please be mindful that these websites have separate policies not affiliated with our company or policies. Nor do we endorse any other company, websites, products, or services.
We may utilize a third party vendor and turn over minimum information so that we can deliver service that improves the website, products, or marketing program offered. However, this information is not personally identifiable.
We may turn over collected web analytical data that highlights, traffic, page views, conversion, bounce rates, etc. By doing so, this allows the vendor to interact and help us deliver service and products that our customers demand. The data in reference is also not personally identifiable.
- The “added” items in your shopping cart.
- Understand your preferences for future visits
- Compile aggregate data about site traffic and site interactions so that we can improve the website experience.
We may contract with third party service providers to assist us in better understanding our site visitors. These service providers are only permitted to use the information to help us improve the website experience and performance only.
Web Analytics – We use tools embedded within the code of the website that track, record and measure visitor activity. Quick®USA uses this data to modify the website and improve:
- Product selection
- Customer Support
You do have the option to change the settings on your computer to alert you each time a cookie is being set or you can set your browser to refuse the “setting” of cookies. However this may disrupt and lower the quality of the website visit.
Outside Party Policy
We do not sell, trade, or transfer to outside parties your personal identifiable information. However, this does not include trusted third party vendors who assist us in optimizing our website or servicing you for as long as those trusted vendors keep information confidential. We may also release information in cases we believe appropriate to comply with the law, enforce site policy, protect rights, or safety.
California Online Privacy Protection Act Compliance
We value your privacy and have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We will not distribute your personal information to outside parties without your consent.
As part of the California Online Privacy Protection Act, all registered users of our site may make any changes to their information at any time by logging into their control panel and going to the “Edit Profile” page.
Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act). We do not engage in the collection of data from anyone less than 18 years of age. Our website, products, and services are all directed to people who are at least 18 years old or older. Once identified as being under 18years of age, all linking personal identiable information will be deleted upon request.
If under 18years of age, we advise web visitors to seek guidance from parents/guardian in order to use website and services.
All registration on the website is optional and at the sole discretion of the visitor to engage.
All questionnaires on the website is optional and at the sole discretion of the visitor to engage.
All newsletters on the website is optional and at the sole discretion of the visitor to engage. You may also “opt out” at any time to stop receiving newsletters. All newsletter and email campaigns from QuickUSAstore.com will include “opt out” links.
Terms and Conditions
Please visit our Terms and Conditions section establishing the use disclaimers, trademark rights, images, copy rights, and limitations of liability governing the use of our website at http://www.QuickUSAstore.com/terms and conditions.com.
We reserve the right to make changes at our sole discretion. All changes to our policy will be made on this page.
Internet data transmission can never be guaranteed to be 100% secure. We strive to protect your personal information from unauthorized access, use or disclosure.
Quick USA LLC
810 Oregon Avenue
Linthicum, MD 21090
Ph: (410) 636-5991